Shipping policy
1. Shipping details
Please note that it takes 1-5 working days to prepare the order for you. So your receiving time includes Processing Time and Shipping Time.
① Processing time: 1-5 Working Days
② Shipping time: 6-12 Working Days
So it may take 7 to 17 Working days to receive your package after you place an order.
2. Shipping Cost
① Free Shipping for Order Above US$30.
② Shipping Fee will be US$5.99 when order below US$30.
3. Receiving time may take longer than the expected date due to an invalid address, customs clearance procedures, or other causes. So please leave the correct email, address, and phone number when placing order(s).
If you have any questions, feel free to click the ‘contact’ button on our webpage.
Refund policy
We hope you’re delighted with your order. And for Jewelry, we don’t accept returns for now. If you have received a defective or damaged item, wrong size, or wrong product(s), Please contact us within 7 days of receiving the item(s) by clicking the ‘contact’ button on our webpage.
1. Returnable Item(s)
① Item(s) damaged or soiled upon arrival.
② Item(s) received in incorrect size/color.
③ Item(s) received are not what you ordered.
2. Return processing time
When your return request is eligible, we will process your return request within 1 day.
3. Return Address
If you wish to return the item(s) to the nearest return address, please contact us, and we will get back to you within 1 day and offer an address for you to return.
4. Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
5. Refunds
Once your return has been received and inspected, or your refund request has been approved, we will make refund to the original payment method. We aim to make refund within 1 business day.